Support: +55 (19) 3207-0475 / WhatsApp +55 (19) 9.9196-9050
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Terms and Conditions for International Customers

HOW TO BUY
Sign up in our website www.canoanfitness.com
If you do not have an account, please click here to register today.
After your login, choose the products in our webstore e add it in the shopping cart.
When you finish your purchase, select the option Checkout.
After finishing your order, automatically you will receive by email the order confirmation.
Please wait our contact for payment and shipping informations.
Your purchase will be send only after the payment confirmation.

PRIVACY
All informations about our customers are exclusive, restricted and confidential. We never go to disclose this informations to
others, except when this informations are asked for delivery, payment services or court order.

SHIPPING INFORMATIONS
Your order is send after the payment confirmation.
After the payment confirmation, our staff will go to prepare the package and documentation to send it.
Shipping fees are calculated about the weight and location. It can vary according your country.
Is very important to know about rules and laws of importation in your country before you place your order.
The shipping fees are NOT included in the product prices. The freight is FOB (Free On Board), in the case the client assumes all
the risk and costs of the freight.
The shipping services available are: Federal Express, Correios and Unicon Logistics.
The delivery time can vary according the location where you are.
The Canoan have no responsibility for wrong informations about address or documentations informed by the customers in the register. Be careful to fill it.
The deadline for delivery can change according with the type of freight chosen by the customer.
Canoan will not be responsible for any tariffs, customs restrictions, customs clearance, or other regulations that apply in countries outside BRAZIL. It is the responsibility of Customer to pay the charges levied by the authorities and observe the respective regulations of the country in which he or she receives the Product(s).

WE ARE CURRENTLY SHIPPING TO THE FOLLOWING COUNTRIES:

Angola
Argentina
Australia
Bahamas
Bolivia
Canada
Chile
Colombia
Costa Rica
Ecuador
France
Germany
Guatemala
Guiana
Guiana
French
Ireland
Italy
Jamaica
Mexico
Netherlands
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Portugal
Russia
Spain
South Africa
U.S.A
United Kingdom
Uruguay
Venezuela

IMPORTANT. If your country is not in the list, please contact us by email: sac@canoan.com.br or by phone: +55 (19) 3207 - 0475 to verify the possibility of sending.

PAYMENT
You can pay your order by Paypal, Credit Card or bank deposit.
The total price (products + shipping fees) will be calculated by our Exportation Department after we receive your order by canoanfitness.com. So, after conclude your order, please wait our contact for payment and shipping informations.

RETURNS
All our products are manufactured under strict quality control. Products with manufacturing defects, outside of quality standards or non-conforming with the purchase will be analyzed for returns. Please contact us by email: sac@canoan.com.br or by phone +55 (19) 3207 - 0475 with the purchase order number to combine the return of the products.

 

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